Frequently Asked Questions
Comprehensive guide and documentation repository answers
Pre-Purchase
01
What is included in the full package?
What is included in the full package?
The full package includes the complete source code, configuration files, pre-built deployment templates, step-by-step installation guides, and access to all future updates.
02
Do I need coding experience to use this?
Do I need coding experience to use this?
Basic knowledge of the terminal and configuration files is helpful, but our highly detailed guides make it completely accessible for beginners.
03
Where can I find the official documentation?
Where can I find the official documentation?
The official documentation can be accessed securely through the private repository link provided in your purchase confirmation email.
04
Is there a refund policy available?
Is there a refund policy available?
Due to the digital nature of the source code, all sales are final. Please review the features and specifications carefully before making a purchase.
05
Can I use this product on multiple projects?
Can I use this product on multiple projects?
A standard license covers a single project or domain. For multiple deployment sites, please purchase additional licenses from your dashboard.
06
Are future updates included for free?
Are future updates included for free?
Yes, all customers receive lifetime access to future bug fixes, system optimizations, and general features updates at no extra cost.
07
Is customer support available if I get stuck?
Is customer support available if I get stuck?
Yes, dedicated customer support is available via our private community group and ticket system for all active license holders.
08
What programming languages are used in this project?
What programming languages are used in this project?
The backend is built primarily on Node.js and Python, with a lightweight HTML/CSS/JS frontend for the management portal.
09
Can I request a custom feature addition before buying?
Can I request a custom feature addition before buying?
We accept feature requests through our feedback form. If the feature benefits the core system, it will be added to the public roadmap.
10
Is there a trial version available to test locally?
Is there a trial version available to test locally?
We do not offer a trial version due to code protection regulations, but our video demonstrations showcase all available functionalities.
11
Are there any hidden fees or recurring subscriptions?
Are there any hidden fees or recurring subscriptions?
No, this is a one-time purchase. There are absolutely no subscription fees or hidden costs required for core operation.
12
Is the code secure against external vulnerabilities?
Is the code secure against external vulnerabilities?
Yes, the code is audited regularly and follows industry best practices to ensure maximum runtime environment security.
13
Can I upgrade my license from single to multi-site later?
Can I upgrade my license from single to multi-site later?
Yes, you can upgrade your current license inside the dashboard by paying only the price difference between tiers.
14
Do you provide custom deployment services?
Do you provide custom deployment services?
Yes, we offer an optional white-glove setup and deployment service. You can purchase this add-on directly during checkout.
15
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, PayPal, and leading cryptocurrencies (BTC, ETH, USDT) through our secure payment gateway.